We want to get to know you. From video intake to caption delivery, every step of GigEcast’s processing is carried out by a human being, not a computer program. You will always have quick access to GigEcast’s Closed Captioning Manager if you have any special requests, instructions, or questions. We see our clients as part of our work family, not just an order number.

Unlike other companies that guarantee 99% accuracy only if there is clear audio with a single speaker, GigEcast guarantees 99% accuracy regardless of audio quality and amount of speakers.

We do NOT use crowdsourcing. One person works on your entire episode from beginning to end, which results in familiarity, consistency, and accuracy in spelling names, etc. We take the time to research people, places, and products to ensure correctness, and our Quality Control Supervisor reviews every project before caption delivery. After ten years in the business, we are familiar with outdoor industry brands, products, types of game calls, and overall terminology, so precision is guaranteed.

Our Full-Service package includes a free revision, which gives you some tranquility in case your editor has to make changes to your video post-captioning completion. Plus, we do not charge you extra for challenging audio or multiple speakers.

We deliver in a maximum of three business days, often two, to ALL networks and VOD platforms including, but not limited to, Sportsman Channel Canada, Sportsman Channel (USA), The Pursuit Network, The Outdoor Channel, Wild TV, iTunes, Amazon, and Netflix.

We’ll never make a promise we can’t keep. You can count on us to make sure you meet your deadline.